Have a question? Phone 07407 471814

FAQs

How Long Can I Rent a Storage Unit For?
Our storage containers can be rented for as little as one month or for as long as you require it, its entirely up to you.

Are all the Containers the Same Size?
We understand everyone’s storage needs are different so we have 10, 20 and 40 foot containers available on our sites.

What if I need a Bigger or Smaller Container?
We understand your storage needs might change depending on your circumstance so we’re happy to find you a more suitable container with no financial penalties depending on what we have available.

How Do I Reserve a Container?
You can call and speak to a member of the team on 07407 471814 or use our online booking system.

Do You Require an Identification from Me?
Yes we will require to take a copy of either a passport or driving license when you sign up for your container

How Do I Pay for my Container?
Payment is made monthly in advance.

Do I Need to Pay a Deposit?
Yes we require a deposit as below which we will return at the end of your rental providing the container is returned clean and empty with the original padlock and key.
10 Foot £75
20 Foot £100
40 Foot £150

What if I Lose My Padlock Key?
Don’t worry if you lose your key, everyone loses things from time to time, we can provide a replacement at a cost of £20.

How Do I End My Storage Contract?
We realise people circumstances can change without much notice and as such if you let us know before the 7th of the month that you will be leaving there will be no financial penalties.

What If I Have a Problem?
If you have a problem, please give us a call and you will be able to speak with a member of the team, if for any reason your call isn’t answered someone will call you back usually within 30 minutes.

Is There Anything I Can Not Store In The Container?
Feel free to store whatever you like in the container with a few exception which are listed below.

  • Gas canisters and explosives
  • Toxic, hazardous or radioactive goods of any kind
  • Any illegal property or goods
  • Contaminated goods or waste, pollutants
  • Live plants or animals
  • Perishable good

Do You Provide Insurance?
At present we don’t provide insurance.

Is Your Site Secure?
We realise that everyone possessions no matter how large or small are precious to them.

Our containers are within a fenced gated compound with LED Street Lighting and CCTV.

Our staff visit our sites frequently to make sure everything is in order and that there are no maintenance issues

Do You Do a Price Match?
We like to think that we provide some of the most competitive storage costs in the areas we operate in and as such we regularly check our competitors prices.

If you find a cheaper like for like quote please get on touch with us on 07407 471814 and we’ll endeavour to at least match it or we may even be able to better it

Can I Take a Look Around The Site and The Container Before Renting?
We are proud of the sites we operate and of the friendly personal service we provide and as such we welcome personal visits from potential clients.